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Product Sections
Main Pages
Best Sellers
Kaiser Sheepskin for the Carseat/Buggy (85x35cm)
Maya Wrap Baby Sling
Wilkinet Baby Carrier
Hotslings Sweetpea Stretch Pouch
Tots Bots Bamboozle Nappy
Bum Genius One Size Nappy
Faith Shampoo - Aloe Vera
Natural Child Nappy Balm (60ml)
| About Us Please ring us on 07999 526195 if we can help in any way. Leave a message if we are out of the office and we will call you back ASAP. Natural Child Office Address : Lower Naunton Farm, Toddington, Cheltenham, Glos., GL54 5BZ. |
| Making A Purchase Unfortunately due to a technical problem we are unable to process credit card payments at the moment. Please bear with us and we will try and sort out the problem ASAP. We accept: Paypal Cheques: (made payable to: Mrs J Slatter and sent to: Natural Child, Lower Naunton Farm, Toddington, Cheltenham, Glos, GL54 5BZ). Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling * Free Standard Delivery With Orders Over £60 * UK ShippingWe use recycled or recyclable material wherever possible. When choosing Recorded Delivery or Next Day, bear in mind that your package will need a signature. There are 3 postage options available -
Overseas OrderingTax Free Shopping - Please Note - For customers outside the European Union (inc Jersey), VAT (valued added tax) can be deducted at the checkout. Tax-free is calculated from the Invoice address, so we can still deliver to the UK. UK tax is currently 17.5%. This will usually cover the postage costs. If you would rather a specific postage & packaging quote for your parcel, choose the "send credit card details later" option and we will get back to you with a price. This way you can be sure of the paying the lowest price.
Please email us if you have any queries or difficulties. |
| Delivery Schedule We aim to deliver your order in 2 - 3 days. We will normally send out all orders the very next day (except Saturdays). Please order before 11am via the Internet, or by 11 am by phone, if you want to be sure your order goes out that day. If we are out of stock of an item we will let you know immediately via email or phone, we can either offer an alternative, hold the order or part ship as required. If the order is part shipped there will be no additional postage charge. |
| Back Orders If your item is not in stock, we will back order it for you and send it on as quickly as possible with no added postage charge. |
| Tax Charges For orders made from the UK or the European Union, 15% VAT is added. All other orders are VAT free. |
| Credit Card Security Unfortunately due to a technical problem we are unable to process credit card payments. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, you can use any of the following methods - Or Write to Us: Customer Care, Natural Child , Lower Naunton Farm, Toddington, Cheltenham, Glos, GL54 5BZ, UK. |
| Privacy Policy Natural Child do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you do turn off cookies, you will be unable to place orders or benefit from the other features that use cookies on our site. Data collected by this site is used to:
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| Returns Policy Returns - Sometimes you might decide on receipt of an item, that it is not suitable for you or your family. We ask for these to be returned within 2 weeks, in as new condition, with the original packaging intact. We cannot accept any used toiletries for a refund. If your item is damaged in the post the item will be replaced with no further postage charges. For our slings and carriers - as above applies but if you decide to return your carrier, having tried it a few times, for short periods but it is still in immaculate condition, then we will accept your sling back for a refund or exchange, less 20% handling fee. We will not accept any slings that are in less than perfect condition, unless faulty. Please ensure packaging is intact. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
